Free Apr-2026 Plat-Admn-301 Certification Sample Questions certification Exam [Q34-Q54]

QUESTION 34
AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.
What approach should the administrator take to automate the renewal process7

Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

QUESTION 35
An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.
How should an administrator ensure the proper users will receive the email?

Configure a queue for the project team and have members view the queue’s list view.

Use sharing rules to automatically share with the individual users in the project team.

Move the project users to the same role and send the email alert to everyone in the role.

Create public groups for each project team and send the email alert to the project group.

QUESTION 36
DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts.
What should the administrator consider when setting up Collaborative Forecasts?

Opportunity Split data cannot be viewed in a forecast.

A forecast can be either revenue-based or quantity-based.

A single org can have up to six different types of forecasts.

The default forecast categories cannot be customized.

QUESTION 37
AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.
What should the administrator do to configure the account page layout?

Display both the contacts and the related contacts related lists.

Display the related accounts related list on the page layout.

Display the related contacts related list and add the direct field.

Display the contacts related list and add the related field.

QUESTION 38
Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO’s product are the same as in the US. Pricing will vary from product due to shipping and raw material cost differences.
What should the administrator configure for a smooth rollout to the U.K.?

Configure a U.K Opportunity record type.

Write a flow the translates the currency from dollars to euros using a custom Exchange Rate field.

Add a new U.K Order Form that has the euro symbol instead of the dollar symbol.

Create a new Price Book for the U.K product pricing.

QUESTION 39
Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.
What functionality should the administrator use to fulfill the team’s request?

PREVGROUPVALUE

Summary Formula

Bucket field

Matrix Report

QUESTION 40
An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.
Which three recommendations should the administrator make?
Choose 3 answers

Reduce the amount of objects per export.

Request a backup file every 5 days.

Deselect ‘Include images, documents, and attachments’ in the export.

Unselect the recycle bin in the object export option.

Keep deleted record counts to a minimum.

QUESTION 41
Ursa Major Solar offers customers annual service contracts. Account owners should receive an email renewal reminder l month before their customer’s planned expiration date. The administrator builds a flow to automate the process, which runs when a record is created, and tests several possible scenarios.
What win occur if the expiration date is changed from January 1 of the next year to yesterday?

The flow is unable to run and a flow error message Is sent to the user who Initiates the flow.

The Interview resumes 1 month before the original expiration date and will send the email at that rime.

The Interview is rescheduled based on the expiration date and sends the email on the last day of the current month.

The resume event is recalculated and the email goes out to the account owner immediately.

QUESTION 42
The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.
What could be the cause or the charges to routing?

The old workflow rules are still active and impacting routing.

The flow precedes assignment rules; workflow rules are after assignment rules.

Assignment rules no longer reference the correct fields.

Multiple automation tools have been used and the automation is executed in a different order.

QUESTION 43
The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.
What should the administrator recommend to solve this?

Create a cross-object formula.

Use a picklist field.

Make a Rollup Summary.

Add a lookup field to Account.

QUESTION 44
Cloud Kicks is a large company with many divisions. Some divisions have a higher turnover, so each division wants to be able to create and manage users only within their division.
What should the administrator do to set this up?

Set up delegated administrators for the division leaders.

Assign a flat territory role hierarchy for the divisions.

Create a permission set group for the division leaders.

Customize and assign profiles for the division teams.

QUESTION 45
On the Contact record, if a contact has the value of ‘CEO’ in the Title field, the administrator wants to require the users to also put a phone number in the Phone field.
What formula should the administrator put in the Error Condition Formula of a validation rule to enable this?

Title = ‘CEO’ && NOT(ISBLANK(Phone))

Title <> ‘CEO’ && NOT(ISBLANK(Phone))

Title = ‘CEO’ && ISBLANK(Phone)

Title <> ‘CEO’ && ISBLANK(Phone)

QUESTION 46
What should the administrator consider before enabling Person Accounts?

Person Account cannot be disabled.

Person Account requires less data storage.

Person Account and Business Accounts cannot be in the same sharing model.

All standard Account news can be converted to Person Account field.

QUESTION 47
Cloud Kicks has been tracking how many participants wear the company’s shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race.
Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.
What action should an administrator take before the Relationship field can be deleted?

Change the field type to a Lookup Relationship.

Select the Allow Reparenting’ checkbox on the Master-detail field.

Uncheck ‘Delete this record also’ to turn off cascading deletes.

Delete the Roll-up Summary field on the parent.

QUESTION 48
Cloud Kicks has two record-triggered flows on the same object. One flow creates a child record when criteria are met. The second record-triggered flow is based on criteria to check if the child record exists and updates a field. The field on the child record that needs to be updated Is still null after the second record trigger.
What should the administrator do to resolve this issue?

Make a new record-triggered flow on the child object to update the field on the parent record.

Have the record-triggered flows fire on create or edit to update the field.

Combine the two flows into one with checks to see which part of the flow needs to be run.

flows into schedule flows and have them update the field.

QUESTION 49
The salts team at Universal Containers has asked the administrator to build functionality to automatically update the account checkbox field ‘Opportunity Created’ to checked when at least one related opportunity has been created.
What feature should the administrator use to build this functionality?

Screen flow

Workflow rule

Record-triggered flow

Assignment rule

QUESTION 50
Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?

Field audit history

Setup audit trail

Field history tracking

Debug log

QUESTION 51
A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager’s forecast.
What should the administrator review to solve this issue?

Enable owner adjustment

Enable manager adjustments

Allow Forecasting

Allow Override Forecasts

QUESTION 52
When an Account has more than five open opportunities over US$10,000, the sales rep should have an option on the Account page to start the escalation process to allocate additional resources.
Which two configurations should the administrator create?
Choose 2 answers

Component Visibility filter

Formula field

Roll-Up Summary field

Dynamic Forms

QUESTION 53
AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org.
The administrator suggests utilizing Salesforce Shield.
What should the team consider before Implementing Salesforce Shield?

Encrypted f elcz art j-ab e to be referenced in flows.

Einstein Lead Scoring is available on encrypted fields.

Paused flows can cause data to be saved in an unencrypted state.

Shield Platform Encryption can be used with custom metadata types.

QUESTION 54
The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.
How should the administrator configure the field updates to ensure the proper order.

Create three workflow rules in order, one workflow rule for each field update.

Create a process with one criteria node and three field updates in the correct order.

Create a process with three criteria nodes and stop after each action.

Create a workflow rule with three field updates entered in the correct order.

To ensure that multiple field updates occur in a specific order on a custom object, the administrator should create a process with one criteria node and three field updates arranged in the correct order. This approach allows the updates to execute sequentially within a single automation framework, ensuring that they happen in the intended order.
* Using Process Builder with a Single Criteria Node:
* In Process Builder, the administrator can define a single criteria node that triggers the field updates. By adding multiple field updates within this single node and arranging them in the desired sequence, Salesforce will execute them in that specific order.
* This setup provides better control over the sequence of updates compared to multiple workflow rules, as Process Builder will execute each field update step by step as configured within the node.
* Advantages Over Workflow Rules:
* Unlike workflow rules, where the order of execution can be less predictable due to separate triggers, Process Builder enables precise control over the execution sequence within the same process.
* Using multiple workflow rules or multiple criteria nodes with stop actions would complicate the setup without guaranteeing the specific order. Process Builder’s structure ensures that updates proceed in the exact order defined.
Incorrect options:
* Option A (Three workflow rules): Creating separate workflow rules for each update does not ensure a specific order of execution, as workflow rules are not guaranteed to run sequentially.
* Option C (Three criteria nodes with stop actions): This approach would execute each node separately, and the stop action after each node adds unnecessary complexity, without ensuring the sequential order required.
* Option D (One workflow rule with three field updates): Workflow rules do not guarantee the order of field updates within a single rule. Using Process Builder with a single node is more reliable for sequential execution.
In conclusion, Process Builder with one criteria node and ordered field updates is the most effective approach to ensure a specific execution sequence for multiple field updates on the Shipment object.
Reference: According to Salesforce best practices, Process Builder is recommended over multiple workflow rules when specific ordering and complex logic are required for field updates

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