Clear your concepts with B2B-Solution-Architect Questions Before Attempting Real exam [Q27-Q43]

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Clear your concepts with B2B-Solution-Architect Questions Before Attempting Real exam

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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Define the incremental steps necessary to reach the recommended future end state that supports business outcomes choose the preferred method for integrating data across different clouds
Topic 2	Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution Identify design options and their associated risks
Topic 3	Given a scenario in which the designed solution is being implemented Given a scenario in which the design document is being shared
Topic 4	Eensure that stakeholders are appropriately enabled to manage the solution moving forward Define the strategy to migrate data
Topic 5	Determine how to further improve the solution to ensure business benefits are continuously realized Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 6	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution

QUESTION 27
Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC’s initial success using MuleSoft’s API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC’s Implementation team.
Which document should the Solution Architect ask for to get an overview of the customer’s current infrastructure so they can begin the first phase of the digital transformation?

A Salesforce ERD Document complete with field definitions

A MuleSoft Application Document complete with integration patterns

A Reference Architecture Diagram complete with system of record notation

A future state roadmap detailing all of the implementation phases

QUESTION 28
3D Scanners needs to apply a discount automatically on the Quote Line for Distributors while in the Quote Line Editor. The percentage discount applied depends on attributes of the Distributor Account and that of the specific Product. Sales users can add additional discounts; however, those will need to go through an approval process that allows for resubmitting to only those that previously rejected the additional discount.
Which two options should a Solution Architect recommend to meet the requirements while keeping the user experience in mind?
Choose 2 answers

CPQ license

Flow

Price Rules

CPQ Plus license

QUESTION 29
Universal Containers (UC) acquired two companies. As part of its transformation and consolidation program, UC needs to bring all of its disparate partner strategies together and see what can be combined across all of its indirect sales channels. Each company currently has its own Salesforce environment utilizing Sales Cloud and Experience Cloud for Partners. Each company also follows its own unique business processes for partners.
However, UC has recently developed a new vision and journey focused on a single indirect channel with a single Salesforce environment aligned to its corporate strategy.
Given UC’s new journey for engaging its indirectchannel, what are the nexttwo steps the Solution Architect should recommend?
Choose 2 answers

Completely unify all the channel strategies under the acquiring company’s brand and strategy.

Tell the stakeholders to focus on having a single Partner Community across all channels with a singular branding.

Create an adoption plan for the Direct Sales team to engage with the Indirect Sales team in a sell-with model within the new Partner Communities.

Identify the need for multiple Partner Communities by Indirect Sales Channel with branding and content specific to each channel.

QUESTION 30
Northern Trail Health has clients that have more than 10,000 employees. The company’s Customer Service team handles requests from its client’s employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.

Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.

Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.

For each Account, assign Sales Contacts to the Sales teamand all the rest to a Customer Service representative assigned to the Account.

QUESTION 31
Universal Containers (UC) uses Salesforce Sales Cloud to track Opportunities, Quotes, and Orders and is interested in offering self-service capability to its customers via an Experience Cloud site. Most products that UC offers are relatively simple, but some are complex and need to be configured and reviewed by a sales representative before an order can be officially placed. The CIO is concerned about the time to market and would like to see two options to address UC’s need.
Which two options should a Solution Architect recommend and present to UC?
Choose 2 answers
Implement B2B Commerce on Experience Cloud to allow customers to purchase simple products with

Add complex product configurations in a follow-up phase.

Implement Salesforce CPQ internally first, then build “product configurator” functionality in a custom Experience Cloud site in a follow-up phase.

Implement a templated self-service Experience Cloud site to show product information, add a “Request a Quote” component, and recommend B2B Commerce implementation in a follow-up phase.

Implement a custom Experience Cloud site with “product configurator” functionality first, then add headless commerce functionality in a follow-up phase.

QUESTION 32
SharpField is a fast-growing company that provides SaaS for commercial service providers. SharpField has been acquiring other similar companies and plans to continue to do so for the near future.
After a recent acquisition of a company that also has a Salesforce org, the CIO wants to know the correct path forward on deciding whether to integrate the acquired companies into SharpField’s existing landscape.
What should a Solution Architect recommend to the CIO to ensure the correct org strategy for SharpField going forward?

Recommend a single-org strategy and development of strict processes for all acquired companies to follow.

Prioritize migrating the newly acquired company to SharpField’s Salesforce org first, then perform an org strategy analysis to assess the Business, Technology, Governance, and Operations requirements for any future acquisitions.

Prioritize completing an in-depth org strategy analysis, focused on the Business, Technology, Governance, and Operations requirements at SharpField.

Recommend a multi-org strategy and development of required integration layers to move the required shared data between instances of any and all acquired Salesforce instances.

QUESTION 33
AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it’s discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processes to update fields and integrate with a third-party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?

Create a custom object to hold orders in queue for processing.

Review to determine if moving automation to asynchronous Apex is required.

Enable Advanced Order Management to process large orders.

Install a third-party solution to process large orders.

QUESTION 34
Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC’s business model relies on partners (retail outlets) reaching out to UC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC’s requirements?

Sales Cloud, B2B Commerce, and Partner Relationship Management

Sales Cloud, B2B Commerce, and Customer Community

Sales Cloud, Service Cloud, and Partner Relationship Management

Sales Cloud, Partner Relationship Management, and Einstein

QUESTION 35
Universal Containers (UC) has its product and primary pricing in an ERP. For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce’s multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.
The sales process is structured so that the customers add products to the cart through the Storefront and request a quote from UC’s sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.
Where does UC house the system of record for its sales process?

Salesforce B2B Commerce

Salesforce CPQ

Salesforce Sales Cloud

Third-party data warehouse

QUESTION 36
Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make sure they are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because of duplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers

Can the direct Sales team use the standard functionality?

How critical are the business processes?

Are the processes the same for the direct Sales team and indirect Sales team?

Is the data shared between the direct Sales team and indirect Sales team?

QUESTION 37
Universal Containers (UC) currently has Sales Cloud, Revenue Cloud, and Marketing Cloud Account Engagement within its existing Salesforce environment and is utilizing a standard Lead to Cash solution across those clouds. UC is 2 years into its Salesforce implementation, and the CIO is getting concerned with the sheer amount of data affecting its environment’s data limits.
IT is doing upkeep on older records that may no longer be relevant. They have decided to start looking at data archival strategies and what to archive correctly. Given that this solution involves Leads from Marketing Cloud Account Engagement, Opportunities from Sales Cloud, and Quotes from Revenue Cloud, they are concerned about archiving related data on active sales pipelines. They also want to keep a historical snapshot of all of their Quotes, Opportunities, and Leads for future pipeline performance purposes and are open to options.
Choose 2 answers

Propose Skinny Tables to the CIO before doing anything else.

Understand the organization’s regulatory requirements around right to retain or delete data.

Recommend AppExchange solutions that provide capabilities around data archiving to the CIO.

Segment the data in terms of data needed for daily operations, data that is used occasionally at demand, and data that is used purely for historical purposes.

QUESTION 38
A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

Master Data Management (MDM) Diagram

Reference Architecture Diagram

Lightning Platform Architecture Diagram

Solution Architecture Diagram

QUESTION 39
AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

Place all training materials on the home page so users can find them easily.

Record hour-long pieces of training for each job role so users can review on their own time.

Break down training materials into quick reference guides for job-specific functions.

Ensure each team has a Salesforce champion that can provide one-on-one training.

QUESTION 40
Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers

Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.

Track Adoption Rates within the Lightning Usage, and monitora change in metrics within existing reports and dashboards.

Provide the CIO a list ofthe User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.

Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.

QUESTION 41
P&C Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as well as Shield capabilities. P&C Hardware is in the process of launching an online store based on Salesforce technology that’s supposed to go live in 6 weeks. P&C Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process with weekly releases. So far, P&C Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.
What are two viable options a Solution Architect should explore in more detail with the client?
Choose 2 answers

Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third-party monitoring and alerting solution that’s already in place at P&C Hardware.

Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.

Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.

Leverage Shield Event Monitoring in combination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.

QUESTION 42
Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recent acquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* Sales Cloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architect recommend in order to set up an environment in which users can test the functionalities from end to end?

Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.

Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.

Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.

Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.

QUESTION 43
Universal Containers (UC) is using Service Cloud and B2B Commerce to allow resellers the ability to purchase and support farming equipment UC maintains. UC has invested in smart devices which allows that equipment to inform UC when a part becomes faulty. The data from these devices goes to a public cloud solution where every row of sensor data is received every second from every device. There are 100,000 devices on various farms being actively used. The CIO would like this data to be connected to Salesforce in some manner.
What kind of integration method should a Solution Architect suggest to accommodate this need?

Embed the devices’ sensor data in a view on the Asset record.

Load the public cloud solution directly to Salesforce using MuleSoft.

Utilize Platform Events based on the devices’ state change.

Utilize Apex Callouts based on the devices’ state change.