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Avaya 72301X Certification Exam is a challenging test that requires a deep understanding of the Avaya Aura® Communication Applications suite. Avaya Aura® Communication Applications Support Certified Exam certification is a valuable credential for IT professionals who want to demonstrate their expertise in this field and advance their careers. If you are interested in taking the Avaya 72301X Certification Exam, you should prepare yourself thoroughly by studying the exam objectives, taking practice tests, and gaining hands-on experience with the Avaya Aura® Communication Applications suite.

Avaya 72301X exam is a challenging exam that requires a lot of preparation and study. Candidates should have a good understanding of Avaya Aura® Communication Applications and be familiar with the various tools and technologies used in the support of these applications. 72301X exam is designed to test the candidate’s ability to troubleshoot issues, configure applications, and maintain the Avaya Aura® Communication Applications environment. Passing 72301X exam is a great achievement and can lead to many opportunities in the field of Avaya Aura® Communication Applications support.

NEW QUESTION 14
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set “Overwrite Domain Name.”

In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

NEW QUESTION 15
Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?

common a default Avaya SIP certificates

only Avaya server certificates

common and default Avaya server certificates

default certificates and Avaya server certificates

NEW QUESTION 16
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?

5022

2222

222

822

NEW QUESTION 17
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

It authenticates message and encrypts the Presence status.

It authenticates and encrypts the message and registers the user.

It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.

It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.

NEW QUESTION 18
The WebRTC snap-in is showing a yellow caution icon under License Mode.
What does this error mode indicate?

The license was installed incorrectly.

The license 30 day grace period has expired.

There is a license error but the snap-in continues to function.

The snap-in license has expired and is out of service.

NEW QUESTION 19
What are two valid Avaya Aura Messaging (AAM) Measurement Report types? (Choose two.)

Occupancy

Load

Users

Disk Usage

Feature

NEW QUESTION 20
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

It is eight steps that guarantee a logical way to isolate an issue.

It is eight steps that ensure a faster time to resolution.

It is eight steps used to guarantee systems are operational after an implementation.

It is eight steps that define how to escalate third-party integration issues.

It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

NEW QUESTION 21
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?

IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.

Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.

Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.

Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.

NEW QUESTION 22
Callers hear a fast busy when they dial into Avaya Aura Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.
How would you restore the trunks to in-service status?

Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.

SSH to AAM, and execute therelease trunks allcommand.

SSH to AAM, and execute therelease trunkcommand.

Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type
‘all’ in the Equipment Number field, and then click on the Release button.

NEW QUESTION 23
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

An RTP media stream will always bypass an SBCE.

An RTP media stream will only flow through the SBCE if it is encrypted.

An RTP media stream will transcode the codec as it flows the SBCE.

An RTP media stream will typically flow through the SBCE.

NEW QUESTION 24
A company is deploying an Avaya Session Border Controller for Enterprise (SBCE) for their Remote Workers only. The Remote Workers use 9640 hard phones which need to have 46xxsettings.txt downloaded to them.
What is the minimum number of IP-addresses they need to assign to their private and public Network Interface Cards (NICs)?

1 IP-address to their private NIC, and 1 IP-address to their public NIC.

2 IP-addresses to their private NIC, and 1 IP-address to their public NIC.

1 IP-address to their private NIC, and 2 IP-addresses to their public NIC.

2 IP-addresses to their private NIC, and 2 IP-addresses to their public NIC.

NEW QUESTION 25
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

Export the SBCE identity certificate and import it into SM.

Add the Certificate Authority certificate into the TLS profile Peer Verification List.

Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.

NEW QUESTION 26

Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?

Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service.

Under Engagement Development Platform > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster Administration screen and set the cluster to Accept New Service.

Obtain and install an Avaya Breeze™ license on webLM with more instances of Avaya Breeze™ nodes.

Edit the cluster to change the cluster profile from Core Platform to General Purpose.

NEW QUESTION 27
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

Identify a patch to fix the problem.

Update the Knowledge Management database.

Implement a solution.

Determine the cause.

NEW QUESTION 28
After a new implementation the customer began to experience dropped calls and an ‘all lines busy’ error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

properly sizing trunk capacity

interoperability testing

upgrading the circuits

correct licensing specifications

NEW QUESTION 29
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.

Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed.

Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.

Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion – PresenceServicescommand.

NEW QUESTION 30
What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)

Enable traceFW with the STUN/TURN option enabled.

Enable traceSBC with the STUN/TURN option enabled.

Enable traceHTTP with the STUN/TURN option enabled.

Enable debug logging on SBCE and look in ipcs.log.

NEW QUESTION 31
In Avaya Aura 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.
What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server?

https://135.60.232.41:8443/WebLM/LicenseServer

https://135.60.232.41:8080/LicenseServer

https://135.60.232.41:52233/WebLM/LicenseServer

https://135.60.232.41/WebLM

NEW QUESTION 32
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)

in the Application Relay tab of the Relay Services page

in the Networks tab of the Network Management page

in the Interfaces tab of the Network Management page

in the Reverse Proxy tab of the Relay Services page

NEW QUESTION 33
In which two Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)

signaling-group

ip-network-region

ip-network-map

trunk-group

NEW QUESTION 34
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)

20 Voice Ports are always reserved for retrieving messages.

AAM can run on Avaya-provided hardware that runs Linux and Avaya Aura System Platform, or VMware in a virtualized environment.

You can choose to use the Avaya Message Store or Microsoft Exchange Store.

AAM Multi-Server configuration separates Application Servers from Avaya Message Store.

Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).

NEW QUESTION 35
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?

The amount of virtual memory used

The status information about the virtual machine

The statistical information about voicemail boxes

The count of mailbox password violation attempts

NEW QUESTION 36
When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…” instead of the users named followed by “please enter your password…”.
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?

Change clid-numbering 0 SAT form to send the correct CLID.

Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.

In Session Manager, configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity.

Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.

NEW QUESTION 37
Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?

traceTURN, traceSTUN, and traceHTTP

traceWEB and traceSM

traceSTUN, traceTURN, and traceCE

traceHTTP and traceCE

NEW QUESTION 38
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

Install a patch to fix the problem.

Praise individuals for contribution.

Implement a solution.

Update the Knowledge Management database.