Buy Latest Jan 27, 2025 ADM-201 Exam Q&A PDF – One Year Free Update [Q11-Q25]

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Buy Latest Jan 27, 2025 ADM-201 Exam Q&A PDF – One Year Free Update

Download the Latest ADM-201 Dump – 2025 ADM-201 Exam Questions

Salesforce ADM-201 Certification Exam consists of 60 multiple-choice questions that are to be answered within 90 minutes. ADM-201 exam covers a wide range of topics, including Salesforce security, data management, process automation, user management, and reporting. To pass the exam, candidates must score a minimum of 65%, and the exam fee is $200.

Domain 9: Analytics Reports & Dashboards (10%)

This objective includes the candidates’ abilities related to explaining the options available during report creation and customization (report format, report type, summarizing data, charting, fields, conditional highlighting, filtering data, scheduling); explaining the sharing model effect on reports; explaining the options available when dashboards creation and modification (chart types, data sources, subscribing, dashboard components, running user); explaining the capacities of custom report kinds.

Q11. You have to enable the Report Builder Upgrade first to use Scatter Charts.

True

False

Q12. Custom Summary Formulas are based on hard record values but used to create a temporary formula for custom reporting needs.

True

False

Section: Volume G

Q13. The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?

Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.

Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.

Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.

Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.

Explanation
A list view is a feature that allows users to filter and display records based on certain criteria and fields. A Kanban view is a feature that allows users to view records as cards organized by columns that represent stages in a process such as opportunity stages or case statuses. Users can switch between list view and Kanban view by clicking on a toggle button on any object tab that supports Kanban view such as opportunities or cases.
Users can also edit records by dragging and dropping cards from one column to another or by clicking on an inline edit icon on each card. In this case, the administrator can create a list view on the opportunity object that filters opportunities by expected close date in the next 90 days; and recommend users switch the view to Kanban to edit opportunities by drag and drop. References:
https://help.salesforce.com/s/articleView?id=sf.lex_list_views.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.kanban_view.htm&type=5

Q14. Universal Containers wants to decrease call volume for the support team by creating a selfservice community that will host published articles with FAQ information and provide a chat with support reps. Which two features meet these requirements?
Choose 2 answers

Knowledge

live Agent

Content

SOS

Q15. Salesforce.com processes any rules in what order?

1. Validation rules
2. Assignment rules
3. Auto-response rules
4. Workflow rules (with immediate actions)
5. Escalation rules

Q16. Which one of these is NOT a recorded “activity” in SFDC?

Emails

Dials

Events

Tasks

Log a Call (after call completion)

Q17. Northern Trail Outfitters held an event for hikers to blaze the trail for the new year. Their marketing team collected over a million new lead records to upload into Salesforce.
What is the recommended method for uploading this data?

Lightning Sync

AppExchange app

Data Import Wizard

Data Loader

Q18. The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.
What will the administrator find when troubleshooting this issue?

An escalation rule is changing the case owner on case creation

The Assignment Rule checkbox is selected by default.

Another assignment rule is giving ownership to the administrator

The Owner field is missing on the webform and email template.

Explanation
The Assignment Rule checkbox is a checkbox that appears on manual case creation pages when assignment rules are defined for cases. The Assignment Rule checkbox determines whether or not to apply assignment rules to manually created cases. If the Assignment Rule checkbox is selected by default, then any manually created cases will be assigned according to assignment rules instead of being owned by the agent creating them. To prevent this from happening, an administrator can either deselect the Assignment Rule checkbox when creating cases manually; or change the default setting for this checkbox under setup by selecting or deselecting Use active assignment rules by default. References:
https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5

Q19. Conditional Highlighting only applies to the first summary field column in the table?

True

False

Section: Volume E

Q20. Users can be restricted to view a particular field in views, searches and reports by hiding the field at

Page Layout

Field Level Security

User Profile

None of the Above

Q21. An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.
Which two ways should these folders be shared?
Choose 2 answers

Share the R&D folder with Support Managers with Edit Access.

Share the Helpdesk folder with Support Agents with View access.

Share the Support Reports folder with Support Managers with Edit Access.

hare the Support Reports folder with Support Agents with View Access.

To share report folders with different groups of users with different levels of access, an administrator can use folder sharing settings under setup. Folder sharing settings allow administrators to share report folders with public groups, roles, roles and subordinates, territories, or portal roles with view or edit access. In this case, the administrator can share the Helpdesk folder with Support Agents with view access so they can run Helpdesk reports but not edit them; and share the R&D folder with Support Managers with edit access so they can view and edit R&D reports. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_folders_sharing.htm&type=5

Q22. New Leads needs to be routed to the correct sales person based on the lead address.
How should the administrator configure this requirement?

Create formula field.

Use lead assignment rules.

Assign with an escalation rule.

Configure a validation rule

To routenew leads to the correct sales person based on the lead address, the administrator should use lead assignment rules that specify criteria based on lead fields such as City, State/Province, or Country, and assign leads that match those criteria to queues or users. Lead assignment rules can be triggered automatically when leads are created or manually by users. Creating a formula field, assigning with an escalation rule, or configuring a validation rule will not route leads to sales people.References:https://help.salesforce.com/s
/articleView?id=sf.leads_assignment_rules.htm&type=5

Q23. Northern Trail Outfitters has a web form for cases.
If the case assignment rules inactive, who will be assigned ownership when the case is created?

The system administrator will be assigned.

A The default case owner will be assigned.

The case will be assigned to a default case queue.

The case will be assigned to the default workflow user.

Q24. Select the user permissions which override field-level security (Select all that apply):

Modify All Data

View All Data

Configure UI

View Encrypted Data

Section: Volume I

Q25. Ursa Major Solar has selected report folders that are shared with a small group of users who are on Lightning Experience. The administrator needs to prevent these users from customizing the information in the reports.
What should the administrator do to achieve this goal?

Utilize Custom Report Types.

Lock report filters.

Change Field Level Security.

Run the report as a specified user.

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